Shipping policy
We send every order from our shop in Sowerby Bridge, West Yorkshire, with DPD and Royal Mail. Every parcel is tracked, and all prices include VAT.
Free delivery
Free Express delivery on UK mainland orders of £75 or more, whatever the weight.
Want it faster? Upgrade to DPD Next Weekday for just £3.49.
UK mainland delivery prices
| Service | Under £75 | £75 or more | Delivery time* |
|---|---|---|---|
| Express, up to 5kg | £5.99 | Free | 1–3 working days |
| Express, over 5kg | £6.99 | Free | 1–3 working days |
| DPD Next Weekday | £7.49 | £3.49 | Next working day |
*From dispatch. The checkout works out your order's weight and shows the right price before you pay.
Northern Ireland, Channel Islands, Isle of Man and remote areas
Northern Ireland: Express £5.99, any weight. DPD services are also available, priced by weight at checkout.
Jersey, Guernsey and the Isle of Man: Express £6.49 up to 5kg, £7.49 from 5kg to 15kg, and £7.99 over 15kg. A DPD 2-day service is also available, priced by weight at checkout.
Scottish Highlands, islands and offshore postcodes: DPD can't deliver to some of these. If you choose DPD for one of them, we'll send your order by Royal Mail Tracked 24 instead.
Free delivery over £75 applies to UK mainland addresses only.
Where we deliver
The UK (including Northern Ireland), Jersey, Guernsey and the Isle of Man. We don't currently deliver to other countries.
When we dispatch
We aim to dispatch orders as quickly as we can, usually within 1–2 working days. Delivery times are the courier's estimates and aren't guaranteed, especially in the run-up to Christmas.
Safe place & neighbours
We don't authorise DPD to leave parcels in a safe place, with a neighbour or at a pickup shop. If you choose one of these yourself with DPD (for example in their app), the parcel is your responsibility once it's delivered there.
Damaged in transit?
Please check your parcel as soon as it arrives and tell us about any damage within 10 days of delivery. Email hello@brewco.uk with your order number and photos of:
- the outer box, showing the DPD or Royal Mail label
- the outer box itself (all sides, if damage is visible)
- the product as it arrived
- a close-up of the damage
Please keep all the packaging until we've sorted it. After 10 days we can no longer claim from our courier, so we'll need you to send the item back to us for inspection. If we confirm it arrived damaged, we'll refund your return postage along with the repair, replacement or refund. If we find no transit damage or fault, return postage isn't refundable.
Missing or wrong items
Please check your order when it arrives and tell us about anything missing or incorrect within 7 days of delivery, so we can look into it with the courier while it's fresh.
These time limits help us sort things out quickly. They don't affect your statutory rights under the Consumer Rights Act 2015. For returns and refunds, see our refund policy.
Questions about delivery?
BrewCo Home Brew Supplies (Brewco Brewing Ltd), Unit 4b, The Former Post Office, Victoria Road, Sowerby Bridge HX6 3AE